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🛒 تسوق الآنDid You Receive This Message? Libya's National Commercial Bank Warns All Customers About This Scam
Did You Receive This Message? Libya's National Commercial Bank Warns All Customers About This Scam
Fake Facebook pages impersonating the National Commercial Bank of Libya are surging — here's what customers need to know to protect their money
The National Commercial Bank of Libya (NCB) has issued an urgent warning to all customers regarding a wave of fraudulent Facebook pages impersonating the bank. In an official statement released Friday, the bank confirmed that these pages are running deceptive advertisements offering fake financial prizes, loans, and credit services — all designed to steal personal and banking data.
The announcement comes amid growing concerns over cyber fraud targeting Libyan banking customers, a problem that has intensified as more Libyans rely on digital banking and social media for financial information.
What the Bank Says About the Scam
In its statement, the NCB emphasized that it does not offer loan, credit, or prize services through any social media platform. The bank described the fraudulent pages as "organized fraud attempts" aimed at tricking customers into revealing sensitive information.
"These pages use misleading advertisements about providing financial prizes and loans to lure users and hack their data," the bank stated. Customers are urged not to engage with any account claiming to represent the bank unless it is officially verified.
- The bank does NOT offer loans or credit via Facebook or WhatsApp
- Fake pages promise prizes, cash rewards, or easy loans to attract victims
- Clicking fraudulent links can lead to account compromise and data theft
How to Identify the Official NCB Presence
The National Commercial Bank confirmed that its only official Facebook page is the verified account at facebook.com/NCBLibya, which carries the blue verification badge. The bank's official website is ncb.ly, where customers can access accurate information and legitimate services.
Any page or account without the blue verification badge or that directs users to unofficial websites should be considered fraudulent. The bank warned that scammers are becoming increasingly sophisticated, using official-looking logos and branding to appear legitimate.
Cybersecurity Threats on the Rise in Libya
Libya has seen a notable increase in cyber fraud attempts targeting the banking sector over the past year. According to cybersecurity experts monitoring the region, social media impersonation has become one of the most common attack vectors, as fraudsters exploit the widespread use of platforms like Facebook and WhatsApp among Libyan users.
Many Libyan banks have reported similar impersonation campaigns, but the NCB warning is particularly significant given its status as one of the country's largest and most trusted financial institutions. The bank serves hundreds of thousands of customers across multiple cities, including Tripoli, Benghazi, Misrata, and beyond.
What Customers Should Do
The bank has published clear steps for customers to protect themselves. First and foremost, never click on unsolicited links sent via social media, SMS, or messaging apps — even if they appear to come from the bank. Second, never share account numbers, passwords, PIN codes, or personal identification details through any online platform.
The NCB urged customers to contact its official customer service center at 1501 to report any suspicious activity. This hotline is the only authorized channel for reporting fraud and verifying communications claiming to be from the bank.
The Bigger Picture: Financial Safety in Libya's Digital Age
As Libya's banking sector continues its gradual digital transformation, cybersecurity awareness becomes increasingly critical. The rise of mobile banking, online transactions, and social-media-based customer service has opened new doors for convenience — but also for exploitation.
The NCB's warning serves as a reminder that in the digital age, vigilance is the first line of defense. Customers are encouraged to regularly monitor their bank accounts, enable two-factor authentication where available, and always verify communications through official channels before taking any action.
The bank confirmed it is working with relevant authorities to track down and shut down the fraudulent pages, though it cautioned that new ones may continue to appear as scammers adapt their tactics.
— Libya Press / Economy Desk
